Customer relationship management, or CRM for short, is one of the more tangible results of drinking from the firehose of customer data. In return for capturing customer
data at the point of sales or service, you can now tell how often people purchase something, whether they buy more frequently on special days, and how often they call
for service. It has revolutionized the strategic use of customer data.
Maximizing exposure to you and your brand
check Making the first impression a good one
check Building process that converts leads to clients better than anyone else
check Turning customers into advocates